More new patients for your physiotherapy practice, without a bigger ad budget.
We build the whole system behind the website: your practice gets found on Google and in AI search, visitors become appointment requests, and follow-up runs automatically until the appointment is in the calendar.
You treat well. Patients just don't know you exist.
Your treatments are not the problem. The problem sits before them: where someone in pain decides which practice to call.
Nobody finds you
Anyone in pain searches on their phone: "physiotherapy" plus their town – or asks ChatGPT straight away. Google and the AI answer name a few practices from the area. Yours is often not among them.
The page answers the wrong questions
Where is the practice, when is it open, does health insurance pay, how do I get an appointment quickly? If that only appears after three clicks, nobody calls – they try the next practice.
Enquiries fizzle out
You are in the middle of a treatment, the phone rings, the email from the evening sits until the next day. Someone in pain doesn't wait – they book wherever someone answers.
What your practice gets out of it.
VISIBILITY
Your practice is found when someone is looking for help
An optimised Google Business Profile, local search and content on your treatments – so your name comes up when someone types "physiotherapy" plus your town or asks an assistant for a recommendation.
APPOINTMENT REQUEST
Request an appointment in a few clicks
One clear button for appointment requests, straight into your calendar, and the answers patients look for first – location, opening hours, billing – immediately in view.
FOLLOW-UP
No enquiry is left lying around
An automatic first reply around the clock and a structured follow-up sequence – even for the enquiry that comes in during a treatment.
RELIEF
Less phone, more time for patients
The website answers common questions, and the appointment request arrives structured. Your front desk only handles what really needs a conversation.
TRANSPARENCY
You see where appointments come from
Monthly reporting in plain language: where the enquiry came from and what became of it, without jargon.
OWNERSHIP
Everything runs on your accounts
Website, form and automations run in your name and are handled in line with the nDSG. If you part ways with us, the system keeps running.
A reference from your industry.
A project from an industry like yours, live on the web. Where we can back up numbers, they are in the case study.
Physiotherapie Monica Peter
Chrüzhof physiotherapy practice in Willisau.
The system for physiotherapy practices: three stages, in this order.
Visibility without an easy appointment request is wasted budget. A good appointment request without follow-up is a list full of cold contacts. That is why we build all three together, not one at a time.
01
Visibility
We put your practice where patients actually search: for "physiotherapy" plus your town, and in the AI answers of Google and ChatGPT when someone asks for a recommendation.
- Google Business Profile cleanly optimised and actively maintained
- A technically clean, fast website instead of loading bars
- Clear pages on your treatments that AI search systems can cite too
- Local visibility for your catchment area, including multiple locations
02
Booking flow
Visitors are worthless if the page doesn't help. We build an appointment request without friction and put the answers patients look for first up front: location, opening hours, billing.
- One clear button for appointment requests instead of a generic contact link
- Enquiries arrive structured, without phone tag
- The most important answers in direct view, not at the bottom of the page
- Just as smooth on mobile as on desktop
03
Follow-up
The stage that is simply missing in most practices. Every enquiry lands in the system automatically and is followed up – including the one that comes in during a treatment.
- Automatic first reply, around the clock
- A structured follow-up sequence instead of forgotten notes
- Monthly reporting: where the enquiry came from, what became of it
- Everything runs on your own accounts, not ours
A new patient rarely comes just once.
A course of treatment, perhaps follow-up treatments, and someone who is well looked after recommends you. Work out what a single new patient brings your practice over time – that is what we measure the system against.
The patient acquisition system
The complete build of visibility, appointment requests and follow-up – set up around your practice, following a pattern built for Swiss practices and businesses.
- Website and Google profile optimisation for Google and AI search
- Appointment requests without friction losses, straight into your calendar
- Automatic follow-up of every single enquiry + monthly reporting in plain language
A fixed price, no hourly rate
after the first call
We give you the fixed price after the intro call, once we know your starting position – never an hourly rate and never a surprise.
Book an intro callWe only look after a limited number of practices at a time so that each one gets our full attention.
We'd rather tell you now than after three months.
This works well if
- your practice has capacity for new patients and wants to grow deliberately
- the quality of treatment is right – the gap lies in visibility and follow-up
- you or your front-desk team can answer enquiries within one working day
- you want to carry on running the system yourself after the build, instead of renting it indefinitely
Not for you if
- you just want a new, pretty website – there are good, cheaper studios for that
- you need fully booked diaries this month; organic visibility takes quarters, not an instant ads result
- nobody in the practice can answer an enquiry within a reasonable time
- the cheapest offer matters more to you than the return afterwards
It is not only us saying this.
Ten years of working with Swiss SMEs and independents – these are their own words, not ours.
Great session today. Really identified some major tweaks I could make to my website to get higher conversion. Thank you so much.
What practice owners ask us right before saying yes.
What does the system for physiotherapy practices cost?
After the first call we give you a fixed price – never an hourly rate and never a surprise. What it covers depends on how much of the system you need and how much already exists. If the whole thing isn't worth it for you, we will say so on the call instead of selling you something.
How quickly will I see results?
The website and follow-up system are usually live within four to six weeks, and follow-up pays for itself as soon as your existing enquiries stop going cold. Search visibility takes longer: movement from month three, noticeable traffic from month six. Anyone who promises faster results in SEO is guessing.
Does this also work with multiple locations?
Yes. Each location gets its own Google Business Profile and its own page, but appointment requests come together in one place so your team doesn't have to check in several.
What happens to patient data in the appointment requests?
Enquiries run through tools that are set up in your name, not ours, and are handled in line with the revised Swiss Data Protection Act (nDSG): confidentially, for their stated purpose, not passed on to third parties. We build the system, you remain the owner of the data and accounts.
Am I locked into your tools?
No. We build on Webflow, GoHighLevel, Airtable, n8n and Zapier – all standard platforms, with accounts in your name, not ours. Everything is handed over with training. If you part ways with us, the system keeps running.
Who exactly looks after my practice?
Genc leads every project directly: strategy, offer, build and automation. After the sales call you are not handed to a junior – which is also why we only take on a few projects at a time.
Fifteen minutes. No presentation.
Tell us where your customers come from today. We'll tell you which of the three places you're losing the most – and whether working with us makes sense, or whether you can fix it yourself this week.
We only take on a limited number of projects at a time. If we're fully booked, we'll tell you on the call.